{"id":39180,"date":"2021-11-25T15:38:12","date_gmt":"2021-11-25T14:38:12","guid":{"rendered":"https:\/\/medalp.com\/?page_id=39180"},"modified":"2026-03-30T10:05:36","modified_gmt":"2026-03-30T08:05:36","slug":"patients","status":"publish","type":"page","link":"https:\/\/medalp.com\/en\/patients\/","title":{"rendered":"Patients"},"content":{"rendered":"<div class=\"align-wrap align-wrap-wide wide-content-wrapper\"><div class=\"show-in-backend\">Bild &amp;&nbsp;Text-Block<\/div>\n<div class=\"scrolltolink\" id>\n<\/div>\n<div class=\"content-part textimage-block margin-top-none margin-bottom-normal\"> <!-- data-aos=\"fade-up\" -->\n    <div class=\"content-wrapper\">\n        <div class=\"textimage-grid image-left\">\n            <div class=\"image\">\n                <img decoding=\"async\" class=\"b-lazy width-half\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/03\/medalp_Illustration_Kostenuebernahme-600x400.png\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/03\/medalp_Illustration_Kostenuebernahme.png\" alt>\n            <\/div>\n            <div class=\"content\">\n                <h5>Reimbursement<\/h5><div class=\"text size-normal\"><p><strong>Insur\u00adance and reimbursement<\/strong><\/p>\n<p>The extent of insur\u00adance cover\u00adage depends on the loca\u00adtion, we will clar\u00adify this for you on arrival. We have a&nbsp;wide range of collab\u00ado\u00adra\u00adtion agree\u00adments with domes\u00adtic and foreign insur\u00adance compa\u00adnies&nbsp;and we will find the right solu\u00adtion for&nbsp;you!<\/p>\n<p>Do you have any ques\u00adtions regard\u00ading the costs of your treat\u00adment or reim\u00adburse\u00adment? Give us a&nbsp;call \u2013 we\u2019re happy to&nbsp;help!<\/p>\n<p><\/p>\n<\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n<div class=\"align-wrap align-wrap-wide wide-content-wrapper\"><div class=\"show-in-backend\">Banner-Block<\/div>\n<div class=\"scrolltolink\" id>\n<\/div>\n<div class=\"content-part banner-block margin-top-none margin-bottom-normal\"> <!-- data-aos=\"fade-up\" -->\n    <div class>\n            <div class=\"content-wrapper no-background\">\n                <div class=\"overlay\" style=\"background:rgb(255, 255, 255)\"><\/div>\n                    <a href=\"47373\" class=\"image-wrapper\">\n                <img decoding=\"async\" class=\"b-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2026\/03\/medalp-uniqa-1-150x150.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2026\/03\/medalp-uniqa-1.jpg\" alt>\n            <\/a>\n                \n            <div class=\"content\">\n                                    <a href=\"47373\" class=\"text\" style=\"color:#000000\">\n                        <h3>All medalp locations are UNIQA Medical Partner Centres.<\/h3>\n                    <\/a>\n                                <div class=\"button-wrapper\"><a class=\"button filled red \" href=\"https:\/\/medalp.com\/en\/patients\/uniqa-medical-partner-center\/\">read more<\/a><\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n<div class=\"align-wrap align-wrap-wide wide-content-wrapper\"><div class=\"show-in-backend\">Liste + Bildbanner-Block<\/div>\n<div class=\"scrolltolink\" id>\n<\/div>\n<div class=\"content-part content-banner-block margin-top-none margin-bottom-large\"> <!-- data-aos=\"fade-up\" -->\n    <div class=\"fullpagewidth\" style=\"background:#D8D2D2\">\n        <div class=\"content-wrapper content-banner-grid\">\n            <div class=\"content\">\n                <div class=\"inner-content\">\n                    <h3>Visiting medalp?<\/h3>                        <div class=\"content-item text\">\n                                                        \n                            <div class=\"text\"><p>Thank you for under\u00adstand\u00ading that we have to be extremely care\u00adful to protect our patients at this time. Until further notice, the follow\u00ading safety rules are in place at our locations.<\/p>\n<\/div>\n                        <\/div>\n                                                <div class=\"content-item text\">\n                            <strong>During your visit to medalp<\/strong>                            \n                            <div class=\"text\"><p>Please put on an FFP2 face mask when enter\u00ading the facil\u00adity and keep a&nbsp;distance of 1.5&nbsp;m. Please disin\u00adfect your hands. Please be sure to observe the cough\u00ading and sneez\u00ading etiquette.<\/p>\n<\/div>\n                        <\/div>\n                                                <div class=\"content-item text\">\n                            <strong>Please visit medalp alone<\/strong>                            \n                            <div class=\"text\"><p>Accom\u00adpa\u00adny\u00ading persons should only enter the clinic in excep\u00adtional circum\u00adstances. Chil\u00addren and people with special needs can be accompanied.<\/p>\n<\/div>\n                        <\/div>\n                                                <div class=\"content-item text\">\n                            <strong>Visit\u00ading the ward<\/strong>                            \n                            <div class=\"text\"><p>Visits to the ward are currently only permit\u00adted for parents or legal guardians (of minors). Please regis\u00adter at recep\u00adtion so that any neces\u00adsary safety measures can be&nbsp;taken.<\/p>\n<\/div>\n                        <\/div>\n                                                <div class=\"content-item text\">\n                            <strong>How does medalp protect you?<\/strong>                            \n                            <div class=\"text\"><ul>\n<li>The seats in the wait\u00ading rooms have been placed in such a&nbsp;way that the mini\u00admum distance can be maintained.<\/li>\n<li>Plex\u00adi\u00adglas screens at regis\u00adtra\u00adtion coun\u00adters and in the wait\u00ading area provide addi\u00adtional protection.<\/li>\n<li>Further\u00admore, a&nbsp;check\u00adpoint has been set up at the entrance where the temper\u00ada\u00adture of all patients and visi\u00adtors will be auto\u00admat\u00adi\u00adcally checked before they enter medalp.<\/li>\n<li>If patients are suspected of being infected with SARS-CoV\u20112, they are imme\u00addi\u00adately isolated in a&nbsp;specially desig\u00adnated&nbsp;room.<\/li>\n<li>If admit\u00adted into our day clinic, an FFP2 mask will be provided for all patients. Cloth face masks are not allowed during your time at the day clinic.<\/li>\n<\/ul>\n<div><\/div>\n<div>\n<p>Our inter\u00adnal proce\u00addures and hygiene guide\u00adlines have also been adapted to the current situation.<\/p>\n<p>All of our employ\u00adees wear FFP2 face masks at all times. Gloves must also be worn when in phys\u00adi\u00adcal contact with patients. Our staff's PPE has been extended to include hygien\u00adi\u00adcally prepared work clothes and \u2013 if neces\u00adsary \u2013 dispos\u00adable aprons and safety goggles.<\/p>\n<p>Increased safety measures also apply in employee areas. We avoid any over\u00adlap\u00adping of sepa\u00adrate areas as much as possible.<\/p>\n<\/div>\n<\/div>\n                        <\/div>\n                                        <\/div>\n            <\/div>\n            <div class=\"image-wrapper\">\n                <div class=\"inner-image-wrapper\">\n                    <img decoding=\"async\" class=\"b-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-11-aspect-ratio-3-5-360x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-11-aspect-ratio-3-5.jpg\" alt>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n<div class=\"align-wrap align-wrap-wide wide-content-wrapper\"><div class=\"show-in-backend\">Klick\u00adbarer Inhalte-Slider-Block<\/div>\n<div class=\"scrolltolink\" id>\n<\/div>\n<div class=\"content-part content-slider-block margin-top-none margin-bottom-normal\"> <!-- data-aos=\"fade-up\" -->\n    <div class=\"content-wrapper\">\n        <h2>Steps toward recovery<\/h2>        <div class=\"slider-grid\">\n        <div class=\"menu\">\n            <h3 class=\"menu-item active\" data-slide=\"0\" data-before=\"1.\">Primary care<\/h3><h3 class=\"menu-item \" data-slide=\"1\" data-before=\"2.\">Diag\u00adnos\u00adtics<\/h3><h3 class=\"menu-item \" data-slide=\"2\" data-before=\"3.\">Discus\u00adsion of results<\/h3><h3 class=\"menu-item \" data-slide=\"3\" data-before=\"4.\">Care<\/h3><h3 class=\"menu-item \" data-slide=\"4\" data-before=\"5.\">After\u00adcare<\/h3>        <\/div>\n        <div class=\"content-slider-wrapper\">\n            <div class=\"content-slider\">\n                <div class=\"swiper-wrapper\">\n                                            <div class=\"swiper-slide\">\n                            <div class=\"slide-content\">\n                                <h7>A&nbsp;detailed exam\u00adi\u00adna\u00adtion by special\u00adists is the foun\u00adda\u00adtion of any medical treat\u00adment. Thanks to their exten\u00adsive train\u00ading and special\u00adist activ\u00adi\u00adties in vari\u00adous hospi\u00adtals in and around the Alpine region, our doctors have gath\u00adered vast expe\u00adri\u00adence in treat\u00ading sports and leisure injuries.<\/h7>\n                            <\/div>\n                            <div class=\"gradient-overlay\"><\/div>\n                            <div class=\"image-wrapper\">\n                                <img decoding=\"async\" class=\"swiper-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-21-aspect-ratio-1-1-600x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-21-aspect-ratio-1-1.jpg\" alt>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"swiper-slide\">\n                            <div class=\"slide-content\">\n                                <h7>Speed and accu\u00adracy are essen\u00adtial in deter\u00admin\u00ading a&nbsp;diag\u00adno\u00adsis. To this end, we have the latest medical equip\u00adment and highly trained staff at our disposal. Our diag\u00adnos\u00adtic spec\u00adtrum ranges from X\u2011rays, labo\u00adra\u00adtory tests and CT to MRI \u2014 all under one&nbsp;roof.<\/h7>\n                            <\/div>\n                            <div class=\"gradient-overlay\"><\/div>\n                            <div class=\"image-wrapper\">\n                                <img decoding=\"async\" class=\"swiper-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-17-aspect-ratio-1-1-600x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-17-aspect-ratio-1-1.jpg\" alt>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"swiper-slide\">\n                            <div class=\"slide-content\">\n                                <h7>We take our time to discuss the find\u00adings with you. Our doctors will present any neces\u00adsary further diag\u00adnos\u00adtic steps and treat\u00adment options to you. We will work with you to decide the best possi\u00adble treat\u00adment strategy.<\/h7>\n                            <\/div>\n                            <div class=\"gradient-overlay\"><\/div>\n                            <div class=\"image-wrapper\">\n                                <img decoding=\"async\" class=\"swiper-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-6-aspect-ratio-1-1-600x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-6-aspect-ratio-1-1.jpg\" alt>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"swiper-slide\">\n                            <div class=\"slide-content\">\n                                <h7>Ther\u00ada\u00adpeu\u00adtic measures, such as fitting casts, splints, etc., are carried out imme\u00addi\u00adately and compe\u00adtently. If it is medically neces\u00adsary in your case, we also offer prompt surgi\u00adcal treat\u00adment on site. For this purpose, we have state-of-the-art oper\u00adat\u00ading rooms and expe\u00adri\u00adenced special\u00adist staff at our disposal.<\/h7>\n                            <\/div>\n                            <div class=\"gradient-overlay\"><\/div>\n                            <div class=\"image-wrapper\">\n                                <img decoding=\"async\" class=\"swiper-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-15-aspect-ratio-1-1-600x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-15-aspect-ratio-1-1.jpg\" alt>\n                            <\/div>\n                        <\/div>\n                                                <div class=\"swiper-slide\">\n                            <div class=\"slide-content\">\n                                <h7>In order to ensure opti\u00admal ther\u00ada\u00adpeu\u00adtic success, strate\u00adgic after\u00adcare is an essen\u00adtial part of the treat\u00adment process. Start\u00ading with the post-oper\u00ada\u00adtive visit, through to the intro\u00adduc\u00adtion of phys\u00adi\u00adcal ther\u00adapy and check-ups after being fitted with a&nbsp;cast, we offer the entire follow-up treat\u00adment in&nbsp;house.<\/h7>\n                            <\/div>\n                            <div class=\"gradient-overlay\"><\/div>\n                            <div class=\"image-wrapper\">\n                                <img decoding=\"async\" class=\"swiper-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-26-aspect-ratio-1-1-600x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211122-medalp-Dienstleistungen-Imst-LOW-26-aspect-ratio-1-1.jpg\" alt>\n                            <\/div>\n                        <\/div>\n                                        <\/div>\n            <\/div>\n        <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n<div class=\"align-wrap align-wrap-wide wide-content-wrapper\"><div class=\"show-in-backend\">Banner-Block<\/div>\n<div class=\"scrolltolink\" id>\n<\/div>\n<div class=\"content-part banner-block margin-top-none margin-bottom-normal\"> <!-- data-aos=\"fade-up\" -->\n    <div class>\n            <div class=\"content-wrapper no-background\">\n                <div class=\"overlay\" style=\"background:rgb(255, 255, 255)\"><\/div>\n                    <a href=\"39274\" class=\"image-wrapper\">\n                <img decoding=\"async\" class=\"b-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2023\/03\/211122-medalp-Dienstleistungen-Imst-LOW-8-aspect-ratio-1-1-150x150.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2023\/03\/211122-medalp-Dienstleistungen-Imst-LOW-8-aspect-ratio-1-1.jpg\" alt>\n            <\/a>\n                \n            <div class=\"content\">\n                                    <a href=\"39274\" class=\"text\" style=\"color:#000000\">\n                        <h3>Want to provide feedback? We\u2019re happy to hear that. Your opinion matters to&nbsp;us.<\/h3>\n                    <\/a>\n                                <div class=\"button-wrapper\"><a class=\"button filled red \" href=\"https:\/\/medalp.com\/en\/patients\/patients-feedback\/\">Give feed\u00adback<\/a><\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n<div class=\"align-wrap align-wrap-wide wide-content-wrapper\"><div class=\"show-in-backend\">Banner-Block<\/div>\n<div class=\"scrolltolink\" id>\n<\/div>\n<div class=\"content-part banner-block margin-top-none margin-bottom-none\"> <!-- data-aos=\"fade-up\" -->\n    <div class=\"fullpagewidth\">\n            <div class=\"overlay\" style=\"background:rgba(30, 29, 29, 0.8)\"><\/div>\n        <img decoding=\"async\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211020_medalp_Aussen-LOW-27-aspect-ratio-3-4-450x600.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211020_medalp_Aussen-LOW-27-aspect-ratio-3-4.jpg\" alt class=\"showonmobile background-image b-lazy\">\n        <img decoding=\"async\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211020_medalp_Aussen-LOW-28-aspect-ratio-3-1.2-600x240.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/01\/211020_medalp_Aussen-LOW-28-aspect-ratio-3-1.2.jpg\" alt class=\"hideonmobile background-image b-lazy\">\n                <div class=\"content-wrapper \">\n                    <a href=\"https:\/\/my.medalp.com\/\" class=\"image-wrapper\">\n                <img decoding=\"async\" class=\"b-lazy\" src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/10\/medalp_Login-Banner-150x150.jpg\" data-src=\"https:\/\/medalp.com\/wp-content\/uploads\/2022\/10\/medalp_Login-Banner.jpg\" alt>\n            <\/a>\n                \n            <div class=\"content\">\n                                    <a href=\"https:\/\/my.medalp.com\/\" class=\"text\" style=\"color:#ffffff\">\n                        <h3>Digital aftercare for our patients<\/h3>\n<p>After your treat\u00adment, you will receive a&nbsp;code to access our patient login area. In this area, you\u2019ll find medical results, X\u2011rays, doctor\u2019s letters and videos of train\u00ading instructions.<\/p>\n                    <\/a>\n                                <div class=\"button-wrapper\"><a class=\"button filled red has-icon\" href=\"https:\/\/my.medalp.com\/\">Login<?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg width=\"12\" height=\"15\" viewBox=\"0 0 12 15\" fill=\"none\"><path d=\"M6 1.5C7.23579 1.5 8.25 2.51421 8.25 3.75V6H3.75V3.75C3.75 2.51421 4.76421 1.5 6 1.5ZM9.75 6V3.75C9.75 1.68579 8.06421 0 6 0C3.93579 0 2.25 1.68579 2.25 3.75V6H1.5C0.671573 6 0 6.67157 0 7.5V13.5C0 14.3284 0.671574 15 1.5 15H10.5C11.3284 15 12 14.3284 12 13.5V7.5C12 6.67157 11.3284 6 10.5 6H9.75ZM1.5 7.5H10.5V13.5H1.5V7.5Z\" fill=\"#D8D2D2\" \/><\/svg> <\/a><\/div>            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","wp_typography_post_enhancements_disabled":false,"footnotes":""},"class_list":["post-39180","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Patients &#8226; medalp Tyrol<\/title>\n<meta name=\"description\" content=\"We guarantee you initial care without financial risk. 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